DR PC USA – Business IT Support Service

Become a Business Priority Customer with our Business IT Support Service & Computer Repair Service.

DR PC USA offers a bespoke service to small businesses and retailers in the Los Angeles, Santa Barbara, and Ventura area. Our business IT support for small businesses service offers similar repair and maintenance services as it does to domestic clients, but is able to offer a more permanent IT support solution.

Services Include:

Operational Faults

  • The computer will not boot, freezes or crashes whilst in use.
  • Virus removal and advice on anti-virus software and effective firewall procedures.
  • Internet connection – configuring the connection, troubleshooting connection problems, setting up e-mail accounts or installing  broadband equipment.
  • Software – installation and troubleshooting software conflicts and/or error conditions.

Training

  • DR PC USA can provide training for employees in the use of most mainstream software packages.
  • We also provide training for new computer systems.
  • Component & Hardware

Network Support

  • Both servers and peer-to-peer – installation, configuration and regular maintenance.
  • Microsoft Active Directory
    Support and consultancy on deployment, migration and also ongoing support.
  • Windows Server
    Support for Windows 2008R2, 2008, 2003 and R2, 2000 and NT Server.
  • Microsoft Exchange Server 2010, 2007, 2003 and 2000. Exchange 2010 consultancy.
  • Microsoft SQL Server
    Support for SQL 2000, 2005 and 2008
  • PC Support
    Windows 8, Windows 7, Vista, XP.
  • Mac Support
    Mac OS X
  • Network Support
    Ethernet Switches and Routers.
    We are heavily experienced in Cisco and HP switches . We are proficient in IP configurations and network routing.
  • Printers
    Support with Laserjet and InkJet
  • We have monitoring systems that we have developed, to provide us with information relating to any potential problems on your network so we can get there first before any issues with your Network arise.

Hardware

  • Component failures – hard drive, CD-Rom drive, power supply, memory, sound or graphics card, motherboard or processor. Printer repairs(software only).

Upgrades

  • We can upgrade your current IT equipment or recommend new systems to suit you and your business.
    Let us take care of your computer systems and software and, through regular maintenance, allow you to get on with the business of running your business!

Benefits of Being a Business Priority Customer

  • Business Customers can rely on DR PC USA for  support, guaranteeing a bespoke, priority service in the event of system failure.
  • Being a Business Priority Customer means you are first in line when you need emergency support.
  • We offer a fast reliable service, and aim to get to you within 2 hours of your initial contact.
  • The hours are completely flexible and give your business priority when booking DR PC USA.
  • Our telephone lines are open 7 days a week, 8am – 8pm, so whenever computers develop a fault, a telephone call will mean a swift solution.

 Contact Us today for more information on becoming a Business Priority Customer and to discuss your requirements further.